PlugHub Queueing Management System is a Django and Python-based queue management solution designed for businesses, clinics, offices, schools, and small service centers.

The system helps organize customer flow through automatic queue ticket generation, service categories, counter assignments, and real-time ticket calling. Counter operators can call the next customer, recall a ticket, or mark a customer as served, while a dedicated display can show the currently active ticket and counter information.

An administration dashboard provides visibility into active and completed queues, counter performance, and served customers. Administrators can create and manage service categories and counters, while the configurable queue prefixes and branding options make it adaptable to different environments.

With support for multiple counters and service types, a responsive interface, Django/Python backend, and deployment options for Linux servers, PlugHub provides a practical foundation for implementing a digital customer queue system.

• Automatic queue number generation
• Service or category-based ticketing
• Optional printable tickets with number and timestamp
• Multiple counter support
• Counter controls for Next, Recall, and Serve actions
• Real-time active ticket display
• Display support for TVs and projectors
• Admin dashboard for active and completed queues
• Counter performance monitoring
• Total served customer tracking
• Create, update, and remove service categories
• Create and manage counters
• Multiple queue types such as General, Priority, VIP, and Billing
• Configurable queue prefixes
• Customizable branding, logo, and system name
• Clean MVC-style project structure
• Responsive interface for desktop, tablet, and display screens
• Django and Python backend

• Python 3.10 or higher
• Django-based Python environment
• PostgreSQL 13+ or SQLite for testing
• Windows, macOS, or Linux for local use
• Linux server or VPS for deployment
• Ubuntu 20.04+ with Nginx and Gunicorn for the documented server setup
• Dependencies listed in the included requirements.txt file
• Git is optional but recommended