Overview
Ticketing System Script is a customer support and help desk solution built with Angular2 and Lumen. It can be used to provide ticket-based support for projects and clients through a centralized ticket management system.
The system allows support teams to create and organize customer tickets, assign tickets to groups of support users, monitor ticket status and review support activity through reports. Customers can also attach pictures to their tickets, while support users can communicate through ticket comments.
The installation process is currently command-line based, providing a straightforward setup approach for supported PHP environments.
Features
Create and manage support tickets
Divide tickets into different categories
Assign tickets to groups of support users
Generate ticket-related reports
Check and monitor ticket status
Allow users to add pictures to tickets
Allow customer support users to comment on tickets
Designed for customer and project support
Angular2-based interface
Lumen-based PHP backend
Requirements
PHP 5.6.4 or higher
OpenSSL PHP Extension
PDO PHP Extension
Mbstring PHP Extension
Tokenizer PHP Extension
Installation is currently performed through the command line
Other items by this author
| Category | Scripts & Code / PHP Scripts / Help Desk |
| First release | 04 October 2026 |
| Last update | 04 October 2026 |
| Files included | Documentation |
| Tags | ticketing system , ticketing system script , php ticketing system , help desk , help desk php , customer support system , support ticket system , php help desk , support ticket script , php support system , customer support script , ticket management , support tickets , ticket management system , php ticket system , Angular2 ticketing , Lumen ticketing , Angular2 Lumen , help system , customer service ticketing |