Tapitoo – Restaurant Delivery Order Platform

Tapitoo is a digital ordering and delivery platform designed for restaurants that want to manage their own online ordering experience.

The platform includes a customizable ordering website, mobile application interface and backend management system. Restaurants can customize their customer-facing experience to match their brand and can support multiple locations from the same platform.

Restaurant Management

The backend provides tools for managing menus, products, orders, customers, staff and delivery operations. Restaurants can organize products and categories, update item availability and rearrange menu content.

Multi-Location Support

For restaurant chains and businesses with multiple pickup or delivery locations, each location can have its own working hours, delivery area, delivery or pickup settings, minimum delivery fee and staff accounts.

Order Management

Orders are presented through a real-time interface with information about pickup or delivery. Staff can track order activity while customers receive updates about the progress of their orders.

Marketing & Customer Engagement

The platform provides email, SMS and push-notification tools for reaching customers. Campaigns can be filtered according to customer activity such as login history, order history and average order size.

Statistics

The platform includes statistics for analyzing product views, orders, busy periods, revenue comparisons and customer activity.

The source also states that POS integrations are available for additional fees and that customization and consultancy services can be provided for client websites, applications and integrations.

• Customizable restaurant ordering mobile app

• Customizable ordering website

• Restaurant backend

• Multi-location management

• Working hours per location

• Configurable delivery areas

• Delivery or pickup configuration

• Minimum delivery fee settings

• Staff accounts for individual locations

• Menu management

• Product images

• Product ordering and rearrangement

• Temporary product availability controls

• Real-time order management

• Pickup and delivery order tracking

• Customer order status updates

• Delivery staff route information

• Email marketing

• SMS communication

• Push notifications

• Targeted customer communication

• Product statistics

• Order statistics

• Revenue analysis

• Customer activity statistics

• POS integrations available for additional fees

• Customizable customer website

• Customizable client application

• Mobile application deployment support

• Single-click login available as an additional option

• Stored credit-card functionality available as an additional option

• HTML

• CSS

• JavaScript

• Angular.js

• Ionic

• Node.js

• MongoDB